It's MY STUFF! You Can't Make Me Throw It Away!

As a Professional Organizer I am very aware that when I go into a person's home or business to help them with their organizing issues I am being entrusted with their things and their confidence. I give my clients possessions the respect they deserve and I maintain a strict confidentiality on what happens in their home.

When people use their friends or family to help them organize - or in most instances - just clean their home (not the same thing at all)  - there is not the same understanding of confidentiality or non-judgement. In fact - there is so much judgement that it usually - in most cases - causes issues within the family or friendship.

The number one complaint from most clients who have - at one point or another - used a friend or family member - is that they tried to make them throw out their "stuff", they threw it out themselves without asking, or they were very judgemental, condescending or just plain mean.

I know that they were just trying to help - or they thought they were helping - but they weren't.  They were putting their ideas of organization, cleanliness and decorating on their friend.

I have heard many clients say to me  "It's MY STUFF!  They tried to make me throw it away!".  And a friendship was lost. A family was torn apart from anger.

Everyone has their own idea on what it means to have an organized, clean, picked up or decorated home.  Everyone is entitled to their own opinion.

As a Professional Organizer I try to give my clients the best advice that I can - without judgement - and being aware of how they live, what their needs are and how they function.

A Professional Organizer never MAKES a client throw anything out. It's THEIR STUFF!

How would you feel if someone came into your home and just started taking things and throwing them out?  I am sure that you would not like it - and you would be very angry.

It doesn't matter what you think - it's what your friend or family member thinks.  It's their stuff - not yours.

It's not always easy when you have a client that is so chronically disorganized (and possibly a hoarder) - to not want to get rid of things and "make it all better" - but that's overstepping the boundary. Part of a Professional Organizers job is to try and teach the person how to make better decisions, how to organize their space better so that they can fit things in where they are supposed to be. A Professional Organizer can guide a client - but they can't and should never throw things out without a client's permission.

As an "outsider" - a "professional" - it's much easier not to become attached to a clients things and to be objective.

So if you don't want someone coming into your home and taking your things - don't go throwing away your families things. It won't end well.  

It's their STUFF!



Organizational Consulting Services

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Too Many Things To Do ....Not Enough Time To Do Them All

Summer is a busy time. There are so many activities but only so much time. How do you do them all? How do you know about them all? How do you not miss anything?

Next weekend for example - there are three different fun things to do in one day. Two of them we love doing and the other one is a new festival that we have never been to - but that is supposed to be awesome!  How do we pick?  I know - a horrible problem to have!  

In order not to miss anything over the summer you have to be organized.  Yes - even fun needs organization!

In the spring I usually try to update my "summer list of fun things to do".  I have a spreadsheet where I list every festival or fun activity and the date it happens.  As new things come in I add them to the list. These are reoccuring things - like festivals and shows and activities that happen every year. All I need to do is update the exact dates - and I have a list of fun things to do all summer!

Having fun and being busy actually requires some work and planning. I have found that a lot of people in the city really have no idea of all of the fun things there are to do and when they happen. When I first moved to the city I had to really make an effort to find out what was happening - and therefore I was able to do a lot of things that most people here have never even done.

After I have my list done - I take my calendar and put all of the activities on the calendar. That way I am sure not to miss anything.  I have choices.

It still doesn't solve the problem of too many choices - but what a great problem to have. You can alternate the activities that happen on the same day by switching which ones you do this year and then do the other one next year.

A lot of things also need to be planned ahead of time - especially if children or other family members are involved. Camping or mini-vacations require that you plan ahead of time and leave enough time to get everything ready so that your trip is as stress free and relaxing as possible.  Being organized - and having your vacation packing list is essential.

By taking an hour to plan your summer fun ahead of time - you will be able to enjoy yourself without having to worry about forgetting anything or having nothing to do.

But remember - don't forget your sunscreen!

Have fun!





Organizational Consulting Services

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Stuff - Why Do We Have It?

People keep asking me - "how much stuff can I have?".  "What is too much?".

The answer is - "you can have as much stuff as you want - if you have the room - if you can afford it and it does not negatively impact your life or your families life - and if it's organized or contained so that it does not negatively impact your life or safety".

That's the quick and easy answer.

Then it gets more complicated.

Why do you have all of the stuff?  Why do you need all of the stuff?

Are you compensating for something?

Can you just not let go?  Why not?

Does the stuff make you happy?  Or does it make you sad?  Does it remind you of things you would rather not be reminded of - but can't let it go?

Or do you just not have the time or energy to get rid of the stuff?

It's your stuff - it's your choice.  No one can or should make you get rid of it.

Unless.....

It's causing a health and safety risk.

Stuff - causes complications.

Think about why you have it and why you can't let go.

It's a very complex issue.



Organizational Consulting Services

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A Good Reason for Clutter

It's been a great week - not! We had a pipe leak and water everywhere. The pipe was in a storage crawl space that we rarely go into. Thank goodness we happened to go into the space to get something.

Everything was soaking wet. Who knows how long the leak was going. Luckily most of our things were packed in plastic storage bins. Except of course one huge box - which was so wet it literally fell apart when I touched it. Inside the box most things were o.k. - except the nativity set which was in another box that was also soaking wet.

After removing most of the bins in the crawl space we got busy putting towels around the pipe and floor and calling the plumber.

It would be a long week before things were finally fixed.

In the meantime - let's just say that I had boxes in the hallway, the bedroom and office.  Stuff everywhere.

As a Professional Organizer I like things in their place - where I put them - not all over my house. But this was an instance where I had little control and - well - I had "clutter". 

I kept telling myself  "it's o.k. - stuff happens".  It will eventually work itself out and be back to the organized place that keeps me calm.

So - a good lesson was learned. Never put anything directly on the floor that might get wet. Place all boxes or bins at least a few inches off the ground. Especially if your room has a water pipe in it!

Remember - clutter happens to all of us - at one time or another.



Organizational Consulting Services

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" Hoarders" show - shot in Montana - now airing

Finally - after months of waiting - the episode of the Hoarders Show that we shot will be airing! We worked on the "Kathy" episode.

It was a great experience working on the show. The cast and crew were wonderful to work with.

Dorothy-Breininger was the lead Organizer in this episode. Cindy Julian and I were the other two Professional Organizers on the team. Marty, Dorothy's husband and right hand man was awesome to work with!

A & E Television. Back to back Episodes every Sunday Night at 9 PM and 10 PM PST/EST.

Our episode will air this Sunday, February 21st at 9 PM PST/EST.

The episode is entitled "Kathy & Elmira".

Hoarders is a Prime Time Emmy Nominated series.

The OFFICIAL SHOW DESCRIPTION 

H97 – Kathy & Elmira

Kathy has hoarded out her triplex and a dance studio and is facing financial ruin if she can’t clean up and rent out her spaces.  Her 12 children, including a daughter who developed split personality disorder to cope with the hoard, will try to get her to face her demons.  Elmira’s hoard has become so bad that code enforcement is on the verge of condemning her home.  Elmira’s family will have to resolve their “step vs.  blood” dynamics to help her through the process. 

 








Organizational Consulting Services

www.organizationalconsultingservices.com

Business Organizing - Paperwork, Schedules and Client Satisfaction

Small businesses are crucial to the economy and we like to use and support small local businesses as much as we can. And for the most part we always get better and more personalized service when working with a local business.

But sometimes we are disappointed because the business "forgets" to return our calls or "forgets" to come out and provide the service we requested on the day they arranged to come out. Most often the business will apologize and they will come up with some excuse. The problem is that the excuse shows how unprofessional they are and how unorganized they are.

Having run a number of small businesses my first priority was always to create the feeling of a bigger company. At least in the eyes of the client. Some clients don't trust that a person that runs a business out of an office in their home will be "professional" or "experienced" enough for them. One has nothing to do with the other. Today many businesses are run out of home offices to save money and for convenience and life style choices. As a business consultant and professional organizer I work at my clients home or office - so I don't need to rent an office space to look "professional".

One of the first accounting firms that I did business with had their office in the basement of their home. Once  you got into their basement office you would have thought that you were in a high class accounting firm. The office had the highest quality equipment and beautiful furniture. they saved money by not pay thousands of dollars a month in rent and therefore passed that on to their clients.

Having professional looking forms and invoices that can capture client information is crucial. Not only does it present a professional image but it also allows you to capture the needed information without forgetting anything. Even if you are a roofer or plumber you need to present a professional image when it comes to paperwork.

Writing quotes down on a scrap of paper does not present a professional image and chances are that you will lose that scrap of paper. It's happened to me and I knew it the moment he started writing my information down on a ripped piece of scrap paper. I lost all confidence in the vendor at that time.

Which is what happened to one of the plumbers we tried to do business with. He lost the order...somewhere..... He couldn't find our contact information and didn't call us.

Having a filing system and logging phone messages and client schedules is crucial to a small business. Being organized in a small business is even more important than in a larger company because the smaller business depends on client referrals more than a larger company that has a big advertising budget.

By having systems in place to capture client information and having a process in place to follow-up on that information will save you time and your clients will be happier when they get the service they need on the day they need it.

Being organized in business is crucial. Start today. Step back and take a look at your business and see how you can improve and make your clients happier. You won't be disappointed in the end result.

Organizational Consulting Services

www.organizationalconsultingservices.com

Downsizing for Seniors

Downsizing can be a tough process for anyone, but especially for seniors who find themselves with a large home. More and more are tackling the huge job of downsizing their living spaces. In fact, about six percent of Americans between the ages of 55 and 64 move each year, according to the Over-50 Council of the National Association of Home Builders. As seniors reach the time to downsize belongings and move into smaller, more manageable homes, many have a hard time figuring out what to do with all of the “stuff ” they’ve accumulated over the years.

To have a more simplified lifestyle many seniors decide to move to a smaller, more manageable home.

Following are some tips for seniors downsizing:

• Get rid of the guilt factor — Many seniors feel they are the “keepers” of their family heirlooms and have a hard time getting rid of items for which they no longer have room. And even adult “children” have a hard time with their parents leaving the “family home” thinking that their childhood memories will be gone forever.

Instead of waiting to give your children some of your possessions that you would most likely leave them anyway….give them these pieces now, especially if they are not being used on a regular basis. They will be able to enjoy them now and you will be able to watch them enjoy them!

If younger family members are not interested in taking the items then consider donating them to a worthy cause. Some organizations purchase furniture, high-end clothing, and porcelain, and then sell those items to raise money for specific causes or charities.

Professional organizers can help seniors sort through household items to strategically figure out what will work in their new space. They also can help seniors identify which organizations to turn to that are best at finding new homes for family heirlooms.

• Find movers specializing in senior needs — Moving is stressful for everyone, but some moving companies specialize in making the transition easier for seniors, and professional organizers can help find the perfect “mover match” for a client. A professional organizer can help pare down items before the move and make the process easier at moving time.

Some professional organizers will also help with things such as helping the clients find people to hang pictures on the walls for  or set up electronics at a new home if they are unable to do it themselves.  Some professional organizers can help with handling the change of address and getting the utilities set up in their new home and so much more.

Professional Organizers can help with a variety of tasks besides organizing your closets!

• Have a professional organizer reassess every five years — As seniors get older, modern appliances or high shelving can become more difficult to use or simply unnecessary considering their lifestyle changes. Hire a professional organizer to evaluate and reassess your needs every five years to make sure your home is still working for you.

For example, seniors who usually eat dinner alone should bring two to three sets of dinnerware to their level instead of keeping everything in out-of-reach cabinetry. Sometimes seniors don’t realize everyday activities and household chores can be made easier just by adjusting the setup in their homes. Professional organizers are great resources to help identify easy ways seniors can simplify to improve their overall quality of life.

Don't wait until you need to downsize - start planning now - at your own pace.

Organizational Consulting Services

www.organizationalconsultingservices.com