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Monday, February 20, 2012

Moving - Avoid the Nightmare - Document Your Belongings

Spring is fast approaching. The time of year that sees an increase in house sales and people moving.

You aren't in the market to move? But you might be....in five or ten years from now when you have outgrown your home or are downsizing. So now is the time to start planning and getting yourself organized. It's always easier if you do things at a slower, more relaxed pace and you aren't staring at a deadline.

Moving involves many things including picking a reputable moving company. When I moved across the country last year I found, what I thought was a reputable mover. A national moving company, Mayflower. Jump forward almost a year later and I am still trying to get them to take responsibility for all of the damage they caused and the lost boxes of items that I will never be able to replace.

Yes, I had lists upon lists and everything that was packed had a number on the box and a corresponding number on my spreadsheet that listed the contents.

BUT, that is not the issue. Who among us has receipts for a couch that is ten years old (and in perfect condition because you never let anyone sit on it)? Who has receipts from a family heirloom that was given to you years ago?

Do you have receipts or pictures of the antique ornaments that you bought five years ago? Receipts, yes. Pictures, yes....but those were in one of the boxes that the moving company lost. Convenient for them.

As organized as you are you will still need to document every single item that was lost or damaged. You will need to prove that the item was in perfect condition prior to your move.

So as you set up your home document all of your belongings. Keep a file with receipts of any items that you care about and include pictures of those items. Keep that file in your possession when you move.

Instead of getting rid of paper clutter the moving company expects you to have every receipt that you ever had. This assures them that most people will just take whatever they give them as payment for the damage and walk away. Otherwise they will drag out the process and torment you with paperwork.

Moving day can be stressful.... BUT, do not let the movers leave your driveway without asking them if they noted any damage of your possessions on their list. They won't tell you that they noted any damage and you will be shocked to find that your furniture was damaged and abused prior to their moving it (according to the movers). By the time they deliver your furniture it's too late to object and they won't listen when you try and tell them that your furniture wasn't damaged.

Protect yourself..... DOCUMENT your home. Take pictures of everything so that you can prove that your belongings were in good condition prior to your move. I had pictures of my furniture but did not have close up pictures of every angle.

If at all possible, try and have a friend or neighbor there to help you when the movers are unloading so that you have a witness to how the movers handle your belongings. If you notice any damage at all take pictures immediately.

And DO NOT SIGN ANYTHING without reading it. You will be bombarded with dozens and dozens of pieces of paper that the mover will want you to sign after unloading. They will try and coerce you into signing them. You will be totally exhausted by the end of the day...but DON'T SIGN the papers until you have read every single word and have accounted for every single box.

They won't like it. But you need to protect yourself.

Even a national company like Mayflower will try to intimidate you to sign things that you are not comfortable with and they will not accept responsibility for their actions.

So start now and document your belongs. Take pictures and keep a file (by room) with all of your receipts. You never know when you might need them.

Organizational Consulting Services

www.organizationalconsultingservices.com

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